Faq's

Find informative answers to all your questions about our products and services below.

Do you have an inquiry that's not addressed here? Please contact us via email or phone at (254) 729 828256.

We are strictly 100% payment upfront for all our ICT supplies including software/hardware. You may pay by cash-on-delivery, direct deposit to our bank account, MPESA, or cheque (which has to clear first before we release the goods). If you purchase from our website store, you can also pay via Paypal or credit/debit cards.

The mode of delivery depends on what you have purchased, for example software can be delivered online through file sharing applications such as skype, filezilla, and the keys sent over through email.For hardware supplies, we deliver through arrangements with local courier companies, shipping charges may apply.We deliver to all towns including but not limited to Machakos, Kangundo, Tala, Thika, Ruiru, Juja, Athi-river, Limuru, Kitengela, Kiambu, Ken-versity, Njabini, Nairobi CBD, Nairobi West, Westlands, Naivasha, Molo, MauSummit, Kericho, Kisumu, Nanyuki, Narumoru, Timau, Kitui, Namanga, Sultan Hamud, Emali, Makindu, Mtito Andei, Eldoret, Matunda, M-Bridge, Nakuru, Githunguri, Olkalou, Gilgil, Muranga, Sagana, Kerugoya, Mwea, Embu, Makutano, Karatina, Njoro, Maragua, Nyeri, Kajiado, Turbo, Voi, Runyenjes, Chuka, Chogoria, Nkubu, Timboroa, Narok, Nyahururu, Litein, Sotik, Kisii, Webuye, Luanda, Yala, Mbale, Chavakali, Mukumu Market, Mumias, Bungoma, Kakamega, Malaba, Meru, Mariakani, Isiolo, Mombasa, Maseno, Busia, Kapsabet, Rongo, Awendo, Kitale, Migori, Homabay, Malindi, Kilifi.

The minimum contract term for services is six(6) months, with 100% upfront prepayment for the services including any setup fee if applicable. Such services include Search engine optimization(SEO), Social media marketing (SMM), IT assessments etc. This is to allow for bench-marking, setting baselines, and delivering the service effectively to realize a positive ROI for your business. However, contracts can be cancelled anytime without refund for time elapsed or 50% of payment for the six months, whichever is higher.